13ff48bf5SDavid du Colombier<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> 27dd7cddfSDavid du Colombier<html> 37dd7cddfSDavid du Colombier<head> 43ff48bf5SDavid du Colombier<title>Ghostscript problem report form</title> 5*593dc095SDavid du Colombier<!-- $Id: Bug-form.htm,v 1.49 2005/10/20 19:46:23 ray Exp $ --> 67dd7cddfSDavid du Colombier<!-- Originally: bug-form.txt --> 73ff48bf5SDavid du Colombier<link rel="stylesheet" type="text/css" href="gs.css" title="Ghostscript Style"> 87dd7cddfSDavid du Colombier</head> 97dd7cddfSDavid du Colombier 107dd7cddfSDavid du Colombier<body> 117dd7cddfSDavid du Colombier<!-- [1.0 begin visible header] ============================================ --> 127dd7cddfSDavid du Colombier 137dd7cddfSDavid du Colombier<!-- [1.1 begin headline] ================================================== --> 147dd7cddfSDavid du Colombier 153ff48bf5SDavid du Colombier<h1>Ghostscript problem report form</h1> 167dd7cddfSDavid du Colombier 177dd7cddfSDavid du Colombier<!-- [1.1 end headline] ==================================================== --> 187dd7cddfSDavid du Colombier 197dd7cddfSDavid du Colombier<!-- [1.0 end visible header] ============================================== --> 207dd7cddfSDavid du Colombier 217dd7cddfSDavid du Colombier<!-- [2.0 begin contents] ================================================== --> 227dd7cddfSDavid du Colombier 237dd7cddfSDavid du Colombier<p> 243ff48bf5SDavid du ColombierBefore using this form, please read the <a 253ff48bf5SDavid du Colombierhref="Bug-info.htm">instructions</a> for reporting problems. If you are 263ff48bf5SDavid du Colombierrunning a developer or beta version of Ghostscript, and you are an 27*593dc095SDavid du Colombierexperienced tester (for example, if you have been testing Ghostscript 28*593dc095SDavid du Colombierfor more than a year, or you have already submitted at least two problem 293ff48bf5SDavid du Colombierreports that we accepted for investigation), you can send an informal report 303ff48bf5SDavid du Colombierto the place indicated below. Otherwise, please fill out this form 313ff48bf5SDavid du Colombiercompletely. Fill out <strong>all</strong> applicable items in this form. 327dd7cddfSDavid du Colombier 337dd7cddfSDavid du Colombier<p> 343ff48bf5SDavid du ColombierMost importantly, you <strong>must</strong> include all data (PostScript files, 353ff48bf5SDavid du ColombierPDF files, batch/script files, and/or fonts) required to reproduce the problem, 363ff48bf5SDavid du Colombiereither 373ff48bf5SDavid du Colombierby giving a URL from which we can download the data, or by including the 383ff48bf5SDavid du Colombierdata with the report itself. If you don't include this information, we can't 393ff48bf5SDavid du Colombierinvestigate the problem. Please note that the bug reports are publicly 403ff48bf5SDavid du Colombierarchived, so the information you provide will be generally available. If the 413ff48bf5SDavid du Colombiertest data absolutely must remain confidential, please so indicate on the form 423ff48bf5SDavid du Colombierbelow and provide an address we may contact privately for the file. 437dd7cddfSDavid du Colombier 449a747e4fSDavid du Colombier<p> 45*593dc095SDavid du ColombierOnce you have prepared the report, go to <a 46*593dc095SDavid du Colombierhref="http://bugs.ghostscript.com" 47*593dc095SDavid du Colombierclass="offsite">http://bugs.ghostscript.com</a>. 48*593dc095SDavid du Colombierand follow the instructions there. Data files can be attached to the 49*593dc095SDavid du Colombierbug report after the bug is submitted. 50*593dc095SDavid du ColombierUse the completed problem reporting form as 51*593dc095SDavid du Colombierthe body of the Bugzilla submission. If by some reason the Bugzilla doesn't 52*593dc095SDavid du Colombierwork for you, bugs can be submitted as follows: 533ff48bf5SDavid du Colombier 543ff48bf5SDavid du Colombier<ul> 553ff48bf5SDavid du Colombier 563ff48bf5SDavid du Colombier<li>If you are running MS-DOS, MS Windows, or OS/2, and you are reasonably 573ff48bf5SDavid du Colombiersure that the problem is specific to your platform, mail to <a 583ff48bf5SDavid du Colombierhref="mailto:bug-gswin@ghostscript.com">bug-gswin@ghostscript.com</a>. 593ff48bf5SDavid du Colombier 603ff48bf5SDavid du Colombier<li>If you are running MacOS, and you are reasonably sure that the problem 613ff48bf5SDavid du Colombieris specific to the Mac, mail to <a 62*593dc095SDavid du Colombierhref="mailto:mac-gs@ghostscript.com">mac-gs@ghostscript.com</a>. 633ff48bf5SDavid du Colombier 643ff48bf5SDavid du Colombier<li>Otherwise, mail to <a 653ff48bf5SDavid du Colombierhref="mailto:bug-gs@ghostscript.com">bug-gs@ghostscript.com</a>. 663ff48bf5SDavid du Colombier 673ff48bf5SDavid du Colombier</ul> 683ff48bf5SDavid du Colombier 697dd7cddfSDavid du Colombier<p> 707dd7cddfSDavid du ColombierFully completed problem reports help us improve Ghostscript. Thanks in 717dd7cddfSDavid du Colombieradvance. 727dd7cddfSDavid du Colombier 733ff48bf5SDavid du Colombier<pre> 747dd7cddfSDavid du Colombier------------------------------------------------------------------------ 757dd7cddfSDavid du ColombierSymptoms: 767dd7cddfSDavid du Colombier 777dd7cddfSDavid du Colombier 787dd7cddfSDavid du Colombier 797dd7cddfSDavid du Colombier------------------------------------------------------------------------ 807dd7cddfSDavid du ColombierGhostscript version (or include output from "gs -h"): 817dd7cddfSDavid du Colombier 827dd7cddfSDavid du Colombier------------------------------------------------------------------------ 837dd7cddfSDavid du ColombierWhere you got Ghostscript: 847dd7cddfSDavid du Colombier 857dd7cddfSDavid du Colombier------------------------------------------------------------------------ 867dd7cddfSDavid du ColombierHardware system you are using (including printer model if the problem 877dd7cddfSDavid du Colombierinvolves printing): 887dd7cddfSDavid du Colombier 897dd7cddfSDavid du Colombier------------------------------------------------------------------------ 907dd7cddfSDavid du ColombierOperating system you are using: 917dd7cddfSDavid du Colombier 927dd7cddfSDavid du Colombier------------------------------------------------------------------------ 937dd7cddfSDavid du ColombierIf you are using X Windows, and your problem involved output to the 947dd7cddfSDavid du Colombierscreen, the output from running xdpyinfo and xwininfo: 957dd7cddfSDavid du Colombier 967dd7cddfSDavid du Colombier------------------------------------------------------------------------ 977dd7cddfSDavid du ColombierC compiler you are using, including its version, if you compiled 987dd7cddfSDavid du ColombierGhostscript yourself: 997dd7cddfSDavid du Colombier 1007dd7cddfSDavid du Colombier------------------------------------------------------------------------ 1017dd7cddfSDavid du ColombierIf you compiled Ghostscript yourself, changes you made to the makefiles: 1027dd7cddfSDavid du Colombier 1037dd7cddfSDavid du Colombier------------------------------------------------------------------------ 1047dd7cddfSDavid du ColombierEnvironment variables: 1057dd7cddfSDavid du Colombier 1067dd7cddfSDavid du Colombier GS_DEVICE 1077dd7cddfSDavid du Colombier 1087dd7cddfSDavid du Colombier GS_FONTPATH 1097dd7cddfSDavid du Colombier 1107dd7cddfSDavid du Colombier GS_LIB 1117dd7cddfSDavid du Colombier 1127dd7cddfSDavid du Colombier GS_OPTIONS 1137dd7cddfSDavid du Colombier 1147dd7cddfSDavid du Colombier------------------------------------------------------------------------ 1157dd7cddfSDavid du ColombierCommand line: 1167dd7cddfSDavid du Colombier 1177dd7cddfSDavid du Colombier------------------------------------------------------------------------ 1187dd7cddfSDavid du ColombierURL or FTP location of test files (include the data at the end of this 1197dd7cddfSDavid du Colombierform if 500K or less): 1207dd7cddfSDavid du Colombier 1213ff48bf5SDavid du Colombier 1227dd7cddfSDavid du Colombier------------------------------------------------------------------------ 1237dd7cddfSDavid du ColombierSuggested fix, if any: 1247dd7cddfSDavid du Colombier 1257dd7cddfSDavid du Colombier 1267dd7cddfSDavid du Colombier 1277dd7cddfSDavid du Colombier------------------------------------------------------------------------ 1287dd7cddfSDavid du ColombierOther comments: 1297dd7cddfSDavid du Colombier 1307dd7cddfSDavid du Colombier 1317dd7cddfSDavid du Colombier 1323ff48bf5SDavid du Colombier</pre> 1337dd7cddfSDavid du Colombier 1347dd7cddfSDavid du Colombier<!-- [2.0 end contents] ==================================================== --> 1357dd7cddfSDavid du Colombier 1367dd7cddfSDavid du Colombier<!-- [3.0 begin visible trailer] =========================================== --> 1377dd7cddfSDavid du Colombier<hr> 1387dd7cddfSDavid du Colombier 1393ff48bf5SDavid du Colombier<p> 1403ff48bf5SDavid du Colombier<small>Copyright © 1996, 2001 artofcode LLC. All rights 1413ff48bf5SDavid du Colombierreserved.</small> 1427dd7cddfSDavid du Colombier 1437dd7cddfSDavid du Colombier<p> 1443ff48bf5SDavid du Colombier<small>This file is part of AFPL Ghostscript. See the <a 1453ff48bf5SDavid du Colombierhref="Public.htm">Aladdin Free Public License</a> (the "License") for full 1463ff48bf5SDavid du Colombierdetails of the terms of using, copying, modifying, and redistributing AFPL 1473ff48bf5SDavid du ColombierGhostscript.</small> 1487dd7cddfSDavid du Colombier 1493ff48bf5SDavid du Colombier<p> 150*593dc095SDavid du Colombier<small>Ghostscript version 8.53, 20 October 2005 1517dd7cddfSDavid du Colombier 1527dd7cddfSDavid du Colombier<!-- [3.0 end visible trailer] ============================================= --> 1537dd7cddfSDavid du Colombier 1547dd7cddfSDavid du Colombier</body> 1557dd7cddfSDavid du Colombier</html> 156