1<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> 2<html> 3<head> 4<title>Ghostscript problem report form</title> 5<!-- $Id: Bug-form.htm,v 1.49 2005/10/20 19:46:23 ray Exp $ --> 6<!-- Originally: bug-form.txt --> 7<link rel="stylesheet" type="text/css" href="gs.css" title="Ghostscript Style"> 8</head> 9 10<body> 11<!-- [1.0 begin visible header] ============================================ --> 12 13<!-- [1.1 begin headline] ================================================== --> 14 15<h1>Ghostscript problem report form</h1> 16 17<!-- [1.1 end headline] ==================================================== --> 18 19<!-- [1.0 end visible header] ============================================== --> 20 21<!-- [2.0 begin contents] ================================================== --> 22 23<p> 24Before using this form, please read the <a 25href="Bug-info.htm">instructions</a> for reporting problems. If you are 26running a developer or beta version of Ghostscript, and you are an 27experienced tester (for example, if you have been testing Ghostscript 28for more than a year, or you have already submitted at least two problem 29reports that we accepted for investigation), you can send an informal report 30to the place indicated below. Otherwise, please fill out this form 31completely. Fill out <strong>all</strong> applicable items in this form. 32 33<p> 34Most importantly, you <strong>must</strong> include all data (PostScript files, 35PDF files, batch/script files, and/or fonts) required to reproduce the problem, 36either 37by giving a URL from which we can download the data, or by including the 38data with the report itself. If you don't include this information, we can't 39investigate the problem. Please note that the bug reports are publicly 40archived, so the information you provide will be generally available. If the 41test data absolutely must remain confidential, please so indicate on the form 42below and provide an address we may contact privately for the file. 43 44<p> 45Once you have prepared the report, go to <a 46href="http://bugs.ghostscript.com" 47class="offsite">http://bugs.ghostscript.com</a>. 48and follow the instructions there. Data files can be attached to the 49bug report after the bug is submitted. 50Use the completed problem reporting form as 51the body of the Bugzilla submission. If by some reason the Bugzilla doesn't 52work for you, bugs can be submitted as follows: 53 54<ul> 55 56<li>If you are running MS-DOS, MS Windows, or OS/2, and you are reasonably 57sure that the problem is specific to your platform, mail to <a 58href="mailto:bug-gswin@ghostscript.com">bug-gswin@ghostscript.com</a>. 59 60<li>If you are running MacOS, and you are reasonably sure that the problem 61is specific to the Mac, mail to <a 62href="mailto:mac-gs@ghostscript.com">mac-gs@ghostscript.com</a>. 63 64<li>Otherwise, mail to <a 65href="mailto:bug-gs@ghostscript.com">bug-gs@ghostscript.com</a>. 66 67</ul> 68 69<p> 70Fully completed problem reports help us improve Ghostscript. Thanks in 71advance. 72 73<pre> 74------------------------------------------------------------------------ 75Symptoms: 76 77 78 79------------------------------------------------------------------------ 80Ghostscript version (or include output from "gs -h"): 81 82------------------------------------------------------------------------ 83Where you got Ghostscript: 84 85------------------------------------------------------------------------ 86Hardware system you are using (including printer model if the problem 87involves printing): 88 89------------------------------------------------------------------------ 90Operating system you are using: 91 92------------------------------------------------------------------------ 93If you are using X Windows, and your problem involved output to the 94screen, the output from running xdpyinfo and xwininfo: 95 96------------------------------------------------------------------------ 97C compiler you are using, including its version, if you compiled 98Ghostscript yourself: 99 100------------------------------------------------------------------------ 101If you compiled Ghostscript yourself, changes you made to the makefiles: 102 103------------------------------------------------------------------------ 104Environment variables: 105 106 GS_DEVICE 107 108 GS_FONTPATH 109 110 GS_LIB 111 112 GS_OPTIONS 113 114------------------------------------------------------------------------ 115Command line: 116 117------------------------------------------------------------------------ 118URL or FTP location of test files (include the data at the end of this 119form if 500K or less): 120 121 122------------------------------------------------------------------------ 123Suggested fix, if any: 124 125 126 127------------------------------------------------------------------------ 128Other comments: 129 130 131 132</pre> 133 134<!-- [2.0 end contents] ==================================================== --> 135 136<!-- [3.0 begin visible trailer] =========================================== --> 137<hr> 138 139<p> 140<small>Copyright © 1996, 2001 artofcode LLC. All rights 141reserved.</small> 142 143<p> 144<small>This file is part of AFPL Ghostscript. See the <a 145href="Public.htm">Aladdin Free Public License</a> (the "License") for full 146details of the terms of using, copying, modifying, and redistributing AFPL 147Ghostscript.</small> 148 149<p> 150<small>Ghostscript version 8.53, 20 October 2005 151 152<!-- [3.0 end visible trailer] ============================================= --> 153 154</body> 155</html> 156